AQ 9999 Terms & Conditions — Please Read Before Using the Platform

By accessing or using the aq 9999 platform, you agree to these Terms & Conditions. This is a legally binding agreement — please read it carefully before registering.

These terms and conditions apply to all services owned and operated by aq 9999, including its website, mobile application, and other digital platforms.

• These terms and conditions are available in both English and Bengali. In the event of any discrepancy between the two, the Bengali version shall prevail.
• Use of aq 9999 by anyone under the age of 18 is strictly prohibited.
• Users accessing the platform from outside Bangladesh are responsible for verifying that their use complies with their own local laws.
• Aq 9999 provides its services for entertainment purposes only. Earnings from gaming are not guaranteed.

To open an account at aq 9999, you must provide accurate and truthful information. Registering with false details will result in account termination and forfeiture of all bonuses and winnings.

After completing registration, aq 9999 may request KYC (Know Your Customer) verification. This process may require a copy of your national ID card or passport.

Registration Steps

Before placing a bet on aq 9999, make sure your account has sufficient balance. Once a bet is confirmed, it cannot be changed or cancelled — except where the cash-out feature is available.

Odds in live betting can change at any moment. If the odds shift between the time a bet is placed and server confirmation, aq 9999 reserves the right to accept or reject the bet at the updated odds.

• If a bet is accepted at an incorrect odds due to a technical error during a match, aq 9999 reserves the right to void that bet.
• There is a maximum limit on how much a single person can win on any given event.
• If a match is cancelled, the original stake will be refunded.
• Any bet found to be associated with match-fixing or betting fraud will be voided.

Aq 9999's bonus and voucher system is simpler and more transparent than any other platform in Bangladesh — though certain conditions apply that all members must follow.

A Simple Example to Understand Wagering Requirements

If you deposit ৳1,000 and receive a 100% bonus, ৳1,000 in bonus funds will be added to your account. To withdraw this bonus, you must wager 5 times the bonus amount — that is, ৳5,000 in total bets. Any remaining balance after wagering can then be withdrawn.

• Each bonus can only be used once — the same bonus cannot be claimed twice.
• If wagering requirements are not completed before the bonus expires, the bonus will be automatically cancelled.
• Bets placed at odds of 1.3 or lower will not count toward wagering requirements.
• If bonuses are abused through opposing bets, aq 9999 reserves the right to void the bonus and investigate the account.
• Bonus balance cannot be withdrawn directly — only winnings generated from wagering the bonus are eligible for withdrawal.
• Aq 9999 reserves the right to modify or cancel any bonus offer at any time.

Deposits at aq 9999 can be made via bKash, Nagad, Rocket, bank transfer, and other accepted methods. Funds are generally credited to your account instantly. Bank transfers may take 1–3 business days to process.

Before submitting a withdrawal request, make sure your account is KYC-verified and all wagering requirements have been met. Additional verification may be required for your first withdrawal.

• Withdrawals can only be processed via the same method used for the original deposit.
• The deposited amount must be wagered at least once before a withdrawal can be made.
• If fraud is suspected, the withdrawal will be put on hold pending investigation.
• No processing fee is charged on withdrawals — completely free.

Aq 9999 believes gaming should be a source of fun — not a source of problems. We are committed to the mental and financial well-being of our members and to promoting responsible gaming.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. We will provide assistance free of charge.

• Set your own daily/weekly/monthly deposit limits directly from your account.
• Voluntarily take a break from the platform for a set period of time.
• To request permanent self-exclusion, email us at support@aq9999.ws.
• Chasing losses with bigger bets is a warning sign. Take a break.

Under the following circumstances, aq 9999 may suspend or permanently close an account without prior notice:

• If it is proven that the account was registered using false information.
• If it is proven that the same person is operating multiple accounts.
• If bonus manipulation or a systematic attempt to exploit the system is detected.
• If evidence of money laundering or suspicious financial activity is found.
• Harassing or misconduct toward other members on the platform.
• Attempting to hack an account or gain unauthorized access.

Aq 9999 is not liable for losses resulting from technical errors, server outages, or third-party issues. That said, we always work to resolve problems as quickly as possible.

If a dispute arises, please contact aq 9999 customer support first. Our team will provide an initial response within 48 hours and will work to resolve the matter within 7 business days.

• In the event of a dispute over a betting outcome, the official platform records shall be considered final.
• If a game is interrupted due to a lost internet connection, the outcome will be determined based on server records.
• Dispute claims must be submitted within 30 days of the relevant event.

Aq 9999 reserves the right to modify these terms and conditions at any time. For significant changes, members will be notified at least 7 days in advance.

If you do not agree to the updated terms, you may request to close your account. In that case, your actual balance (excluding any bonuses) will be refunded to you.

Continued use of aq 9999 will be taken as acceptance of the updated terms and conditions.